Terms & Conditions

1. Transfers are provided by SARL Action Mountain.com, French registered company number 49013422800017 and Jonathan Harrison, French registered company number 49016369800023.

2. Bookings can only be confirmed by completing the booking form on this website or by calling us on 0033 450 75 60 03.

3. Payment must be made in full at the time of booking by cash, credit or debit card. On occasion, we may allow payment in cash on arrival - if we do this, we will still require a vaild credit card to make the booking which will be charged for the full transfer cost if you fail to arrive for your transfer.

4. Delays: actiontransfers.com and SARL Action Mountain.com accept no responsibility for any delays or missed flights as a result of traffic delays or other incidences outside of our control. We allow 3-4 hours before your flight time to get you from Morzine to Geneva so please be prepared to be picked up on time.

If your incoming flight is delayed, we will wait for you for as long as possible without impacting other passengers. It may be necessary to move you to a later transfer, which will involve a wait at the airport. If you are delayed more than 90 minutes, we will cancel your transfer and rebook you on a new, later transfer. If we do this, we may charge you for the new transfer and may not refund the original transfer but will provide a receipt and statement for you to make a claim against your travel insurance.

5. We require a mobile number to contact you on in the case of any problems or delays.

6. In the event of your non-arrival for a transfer or a cancellation within 7 days, no refund will be given.

7. For Avoriaz transfers, if the road is closed by the police due to bad weather or we consider it a danger to yourself and our staff to complete the journey to or from Avoriaz reception, we reserve the right to ask you to take the Prodains telepherique to a safer collection point. In this case, we are unable to offer any refund or assistance with the cost of the cable car.

8. Of course, there are certain days when due to bad weather or multiple delays, all the best planning means nothing! In these cases, we ask for your patience while we ensure everyone gets to and from the airport as quickly and as safely as possible.