Some additional information on our service...

Shared Transfers: In the main, we offer a shared transfer service which keeps our costs lower and, most importantly, ensures our impact on the environment is minimised. However, you won't be asked to wait more than around 30 minutes* between flights and in most cases, there is no wait at all. Your return transfer will leave resort between 3 - 4 hours before your flight time.

Large Groups: If, for example, you book a group of 9 people, 8 will depart straight away and the extra one will be on a shared transfer as above. If you all wish to depart at the same time, you would need to book two private minibuses at the full cost as per below.

Private Transfers: We are able to offer private transfers at the cost of a full minibus. If you book a group of 8 people, obviously your transfer will be private.

Avoriaz: For clients staying in Avoriaz, there are two transfer options:

1) You can be dropped off at the Prodains telecabine and from there you take the lift with your luggage, then use sleds to get to your accommodation.

2) We can drive you to Avoriaz town reception centre and from there you take a snow taxi or horse and sled to your accommodation. This costs an extra €10 due to the increased time and distance but is usually the easier option. During times of bad weather, it may not be possible to use the road in which case we will take you to the telecabine instead.

Lift passes: We can purchase any of your Portes du Soleil lift passes in advance for you, which means no queuing at the lift pass office and a quicker arrival on the slopes. Simply select the box on the booking form and we'll call you to discuss your requirements (full payment in advance is required).

Ski and board hire: For guests staying in St Jean d'Aulps, we use Ski Flash Location in St Jean d'Aulps for our ski and board rental, with fantastic prices and good quality equipment. En-route to your destination, we will stop off and collect your equipment so you're ready to hit the slopes as soon as possible!

For guests staying in Morzine or other resorts, please see our links page for ski hire closer to your accommodation.

Something else?: If there's anything else you think we could do to make your holiday even better, let us know and we'll see what we can do!

Please see our terms and conditions for full details.

* Of course, there are certain days when due to bad weather or multiple delays, all the best planning means nothing! In these cases, we ask for your patience while we ensure everyone gets to and from the airport as quickly and as safely as possible.